We collect only the data necessary to operate the platform. We do not sell personal data. Hotels control their own guest data. Your information is stored securely and accessed only by authorized personnel.
Information We Collect
We may collect company registration details such as company name, owner email, phone number, admin login credentials, WhatsApp configuration data, service catalog data, staff records, guest contact records, messages, complaints, order details, and usage logs required to operate the platform.
How We Use Information
Information is used to create and approve company accounts, authenticate admins, operate WhatsApp and guest-app workflows, route requests to hotel teams, process service orders, provide reports, monitor usage, troubleshoot errors, and secure the platform.
Guest Data
Hotels are responsible for the guest information they add or receive through WhatsApp and guest stay links. The platform stores guest details only to support hotel communication, service fulfillment, complaint tracking, billing history, and review workflows.
Sharing
We do not sell personal data. Data may be shared with configured messaging providers, hosting infrastructure, or authorized hotel staff only as needed to deliver the platform.
Security
Passwords are hashed and access is role-based. Admins should use strong credentials and restrict dashboard access to authorized team members.
Contact
For privacy questions, contact us through the Contact page.